Rural internet provider Xplore says customers do not need to take action after it obtained creditor protection in Ontario on Nov. 10.

The company says rates and service agreements remain in place as it restructures under the Companies’ Creditors Arrangement Act. It says initial financing is secured to support operations.

Xplore attributes pressure on its fibre projects to permitting delays, other external challenges and subsidy payments that arrive late in construction.

Xplore has previously announced publicly supported network expansion. A Feb. 3 company announcement described fixed-wireless funding intended to reach more than 70,000 underserved households.

That earlier announcement also said a fibre expansion had made service available to more than 8,800 rural Alberta households.